We are happy to open.
We are so excited!  Until the CDC has lifted all restrictions, we will adhere to strict social distancing procedures for customers and our employees.  If you or anyone in your family are sick with any type of contagious illness, we ask that you keep you and your pets at home.  Your patience and understanding in keeping everyone safe is greatly appreciated.  Hours and procedures will slowly evolve as Georgia gets back to normal. Please visit the CDC website for updated information. ​https://www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/pets.html

OFFICE HOURS
We will not have set hours at this time.  All arrivals and departures for boarding, grooming and daycare will be by appointment only due to CDC social distancing regulations between customers and employees.
 
TOURS
Even though we enjoy giving tours of our facility, for the time being tours have been postponed due to social distancing and CDC regulations.

BOARDING
We are asking everyone to complete the boarding request form to make reservations.  CLICK HERE

DAYCARE & GROUP PLAY SOCIALIZATION TESTING
Daycare and socialization testing will begin on Monday, June 1st.

PAYMENTS & TIPPING
All payments will be done electronically. If the credit card on file is not one you prefer using for payment, please call us in advance so we may update your files.  Since the credit card machine will not be available for our wonderful tippers, please let us know the amount you would like added to your invoice prior to pick-up. We are always grateful for the thoughtfulness and appreciation you continue to show us.

*All vaccinations must be current upon arrival.  The two-week window for any vet/grooming visit at a vet office will still apply.
 
“GROOMING”  CHECK-IN

1. Close fenced-in area under porch and secure with pin before placing pet in crate to ensure the pets safety of containment. We would not want your pet getting loose.
2. Place pet in crate and remove all collars to include flea collars, harnesses, clothing, bandana’s, etc. and please take them with you. Make sure crate door IS SECURE.
3. SIGN-IN: Please sign check-in sheet and terms & conditions sheet.
4. CALL US:  After your pets are secured call us on your cell phone so we may answer questions and review credit card on file. We will acknowledge you through the window.
5. Once you have returned to your car we will then get your pet.

  
“GROOMING”  CHECK-OUT

1. We will have your pet in the crate, in fenced-in area, just seconds before your arrival. Please have your collar and leash with you.
2. Close fenced-in area under porch and secure with pin before taking pet out of crate to ensure pets safety of containment. We would not want your pet getting loose.
3. PAYMENT: We will use the credit card on file and a receipt will be emailed to you.

  
“BOARDING” CHECK-IN

1. Close fenced-in area under porch and secure with pin before placing pet in crate to ensure the pets safety of containment. We would not want your pet getting loose.
2. Place pet in crate and remove all collars to include flea collars, harnesses, clothing, bandana’s, etc. and please take them with you.  Make sure crate door IS SECURE.
3. SIGN-IN: Please sign check-in sheet and terms & conditions sheet.
4. CALL US: After your pets are secured call us on your cell phone so we may review dates, answer questions and review credit card on file. We will also review food/med instructions.  We will acknowledge you through the window. 
5. FOOD: We include holistic food during your pets stay.   If you prefer bringing your own, please have it in an enclosed plastic container or a gallon Ziploc bag.  We will not be accepting homemade cooked food at this time. Place items in bin provided.  
6. MEDICINE: All medicine must be in a AM/PM pill box. If pet is staying longer than 7 days, do not double up doses. Use another pill box for week 2, week 3, etc. Medicine bottles with names of medicine must also be provided.  For emergency purposes, it is important we know what your pet is taking and what the diagnosis is.
7. TOYS: Only one approved toy per pet allowed. Must be in good condition. Toys all tore up will not be accepted.
8. BEDS & BLANKETS:  Please keep these items at home.  We have everything for your pets comfort from cots, beds, blankets and orthopedic mattresses for those senior pets. 
9. Once you have returned to your car, we will then get your pet, wipe them down with a chlorhexidine wipe and take them to their suite.  Chlorhexidine is very safe way for us to sanitize the pets to lessen our risk of transmission. Vets sometimes prescribe this for various skin conditions.

  
“BOARDING” CHECK-OUT

1. We will have your pet in the crate, in fenced-in area, just seconds before your arrival. Please have your collar and leash with you.
2. Close fenced-in area under porch and secure with pin before taking pet out of crate to ensure pets safety of containment. We would not want your pet getting loose.
3. PAYMENT: We will use the credit card on file and a receipt will be emailed to you.

  
We ask that everyone be on time due to close customer scheduling.  If you arrive early or late, and another customer is already here checking in or out, please stay in your car until we call you.  We will be sanitizing everything in-between customers, so it is important to be patient and on time. 

If you need help getting your dog in and out of the car, please make sure someone comes with you.  Under normal circumstance we are always happy to do that but due to social distancing we will not be coming to the car.  If we get sick, there will be no one to care for the pets boarding with us.  Thank you for your understanding.

We love and care about each of you so we hope this will make your vacation plans less stressful while your pet is in our care. Thank you for your continued business and we look forward to seeing everyone soon for boarding or grooming.  Stay healthy and give us a call for your boarding and grooming needs! We are beyond excited! 
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Thank you!  T.